On Friday, I am answering your questions and sharing helpful blogs and resources. So, if you have a question about kids living life online or a specific app, go to ask KidsPrivacy and watch for your answer in my weekly Friday roundup.This week, I am answering a question about Kik and how to delete unwanted messages.
Q: I read that you should have your kids ignore new contacts and that kik stores these and they can delete them. Does the child have access to look at them before deleting them? My son recently was sent some inappropriate texts and pictures….if I could have him turn this feature on and he would not have access to them I would be okay w/ him keeping kik. However, if he can still go in and view them then I don’t feel that it’s really protecting him.
Yes. Kik does have an “Ignore New People” feature. Once this is enabled, Kik hides these messages in a separate conversation list. To enable this feature, go to the settings menu and select “Notifications”. In notifications, choose “Ignore New People”.
New People can still send a message it is just kept separate. You can hide but you cannot eliminate them entirely. Your child can reduce the likelihood of receiving these messages by creating a username that is hard to guess and not posting their username on Facebook, Instagram or other social networks.
If they do receive a message in their ignored conversation list, they can delete it. When someone they don’t know sends a message, they will see a number in the bottom right hand corner of the screen. To delete all these messages without reading them, tap on the number. This will display the “Ignored” conversation list. Don’t open these messages. Delete them all by tapping on the trash can in the top right corner.
If you discover these messages are coming from the same user, your child can block them. To block someone, go to settings and select “Privacy”. From there, choose “Block List” and either enter the user name or tap the “+” sign and select the user you wish to block. Once someone is blocked, your child will no longer see their messages, all their conversations are deleted from your child’s Kik account and they are permanently removed from your child’s contact list.
If these messages violates Kik’s Acceptable Use Policy which includes content “that is harmful to minors in any way”, you can report it to Kik by sending them a message