Every Friday, I am answering your questions and sharing helpful blogs and resources. Today, we are talking about In-app purchases, passwords, reporting online abuse and the Daily Show.
This week, Apple agreed to pay 32.5 million for allowing kids to rack of purchases of virtual items within an app without a parent’s permission. After parents entered their password and bought the app, their child had an open window of 15 minutes to buy stuff without reentering the password. If your one of these parents, Apple should be contacting you with how to get a refund for unauthorized purchases by kids. To prevent future unauthorized purchases, check out Commonsense Media’s 4 ways to prevent in app purchases for Apple devices.
Apple is not alone. Consumer Reports found that Google Play allows a child to spend for up to 30 minutes without having to re-enter a password. For us Android users, there is no way to turn off Google Play’s grace period. After purchasing an app or game on Google Play, you have 15 minutes for a full refund BUT this 15-minute refund period does not apply to in-app purchases. If you want a refund on the magical sword, you need to contact the developer. No word yet on if the FTC is investigating Google Play. For now, you may want to hang out with your kid for 30 minutes and talk with them about how not everything in a free app is free.
Guess my Password Game is one of my most popular posts. When I first played it with my kid, I guessed her password right away. Yes, her password was one of the top 10 most popular passwords. This week, I updated my game to include the most popular passwords for 2013. It is almost identical to my original list except a bit longer. For instance, 1234 is now 123456. Passwords are getting longer; now we need to work on making them stronger.
Reporting Online Abuse
The Cyberbullying Research Center has a list of popular apps and how to report online abuse for each one. This is a great resource for parents. It is important for us to let these companies know what is happening so they can address the problem and limit this harmful activity. Bookmark Report It.
Daily Show Privacy
Not often does one of my favorite TV shows and privacy collide, but it did this week. Check out Jon Stewart and Therese author Theresa Payton discussing her new book Privacy in the Age of Big Data.